Shipping

A prepaid label will be provided to you for shipment
Orders are fulfilled in 1 - 2 days on average. Shipments are processed through the United States Postal Service. Once the item is fulfilled you will receive an email with your tracking information.

RETURNS & EXCHANGES

Return Policy

We want every customer to love their James Felix Jewelry, so we accept exchanges on most products within 14 days of purchase.  We then allow an additional 14 day to ship the item back.

This includes:

  • Items which did not fit.

  • Defective Items or items damaged in transit.

Buyers are responsible for return shipping costs.

Please address to:

James Felix Jewelry100 Fountain Street Unit 5A Providence, RI 02903.

If the item is not returned in its original condition, the buyer is responsible for any loss in value.